There are a few reasons your Deshslot account may get locked — the most common is entering the wrong password 5 times in a row. In that case, the account is automatically Temporarily locked for 30 minutes This usually resolves on its own. Try again after 30 minutes and it should unlock automatically.
If your account is still locked after 30 minutes, or is locked for any other reason, follow the steps below:
- Step 1: On the login page, click "Forgot password?" and receive a reset link via your registered mobile number or email.
- Step 2: If you're still having trouble after resetting your password, email support@deshslot.app — put "Account Locked" in the subject line.
- Step 3: Contact the site's live chat for a quick resolution — issues are typically sorted within 5 to 10 minutes.
An account may also be temporarily suspended if KYC verification is pending or suspicious activity is detected. In such cases, the support team will send a detailed explanation by email. This is purely a security measure to keep your account safe.
Deshslot's referral program is a great opportunity for active members. Log in to your account to get your personal referral code, then Profile → Referral section, where you'll find your unique referral code and a shareable link.
The conditions for receiving a referral bonus are:
- Your friend must register using your referral code.
- Your friend must make a minimum ৳500 First Deposit must be completed.
- After making a deposit, your friend must complete at least one bet.
- Once this condition is met, your account will Within 24 hours Referral bonus will be credited.
The referral bonus amount depends on the current promotion — check the Promotions section in your account or the homepage banner for updates. You earn a bonus once per referred friend, but there's no cap on how many friends you can refer. Referral bonuses typically come with wagering requirements — see the terms and conditions for full details.
Deposits to Deshslot via bKash, Nagad, or Rocket are typically Within 1 to 5 minutes Gets credited to your account. In some cases, network congestion may cause a delay of up to 15 Minutes This may take some time.
If the funds still haven't arrived after 15 minutes:
- First, confirm that your bKash/Nagad deposit was successful — check whether you received a confirmation SMS on your mobile.
- Log in to your Deshslot account and Payment history Check — if the status shows "Pending", wait a little longer.
- Note the Transaction ID (TrxID) from your bKash/Nagad SMS.
- Take that TrxID to live chat or email support@deshslot.app — Usually within 30 minutes Issue resolved.
If a deposit fails (deducted from bKash but not credited to Deshslot) — don't worry. Simply provide the TrxID to support and the team will verify and manually credit your account. Minimum deposit ৳500, and the maximum daily deposit limit varies by account type.
Deshslot regularly hosts a variety of tournaments — slots tournaments, Live Casino challenges, and Sports Betting leaderboards. Joining is straightforward:
- Log in to your account and Promotions → Tournaments Go to section.
- View ongoing tournaments and register by clicking the "Join" button.
- Play in the designated games — every qualifying bet earns you points.
How points are calculated: In most tournaments, you earn 1 point for every ৳1,000 wagered. Some special tournaments also award bonus points for big wins. The leaderboard updates in real time — you can check your ranking at any point.
Prize Distribution: After the tournament ends within 48 hours Prizes are credited directly to winners' accounts and can come in the form of cash, bonus credits, or free spins — the specifics are clearly outlined in each tournament's details. Every tournament has its own rules, so make sure to read them before you join.
In Deshslot Sports Betting, if a match is cancelled or postponed, bets are settled according to specific rules. The general rules are:
- If cancelled before the match starts: The full bet stake is refunded in its entirety — usually Within 24 hours is returned to the wallet.
- If the match ends before completing at least 90 minutes (or the scheduled duration) after kick-off: The bet is generally considered void and your stake will be refunded.
- If the match is stopped after more than 90 minutes of play: Settlement may be based on the score at the time of suspension — or a separate rule may apply depending on the match type.
To check the status of a specific bet, go to your account's Bet History Check the section — a "Refunded" or "Void" status means your money has been returned. If it's not settled within 48 hours, contact support with your bet ID.
If the Deshslot app won't open or keeps freezing, don't worry — most issues can be fixed in just a few simple steps:
- First, try this: Force-close the app (including from the background), then reopen it.
- Check your internet: The app won't perform well on a weak connection. Try both Wi-Fi and mobile data.
- Clear Cache: Go to Phone Settings → Apps → Deshslot → Storage → Clear Cache. This fixes most issues.
- Check for updates: Log in to the official Deshslot site and Account → App Download Download the latest APK from. Older versions may stop working without warning.
- Restart your phone: Restart your phone — this alone often resolves the issue.
If the issue persists, email support@deshslot.app with your phone model, Android/iOS version, and app version. If your device doesn't support the app, you can still access Deshslot through your browser — deshslot.app gives you access to all features — works fully in a mobile browser.
To view all active Deshslot promotions and bonus offers, log in to your account and go to the Promotions section. Active offers are also shown in the banner slider on the homepage. Some personalized offers won't be visible unless you're logged in — so make sure to log in first.
Promotion Update Schedule:
- Weekly Offer: Per Monday New weekly bonuses, cashback, and reload offers are available.
- Monthly tournament: Monthly leaderboards and major tournament announcements are made at the start of each month.
- Special event: Exclusive offers are available during special occasions like Eid, Puja, or the World Cup — announcements are usually made 1 to 2 weeks in advance.
- Flash Offer: Short-term flash offers lasting 24 to 48 hours also appear from time to time.
To never miss an offer, go to your account's Notification Settingsto enable promotional SMS and email alerts. Once an offer expires, it generally can't be joined retroactively — but you can let support know you're interested in similar future offers.